Program Director - Casa Corazon


Instituto Familiar de la Raza, Inc. is a multi-service community health and social service agency with an emphasis on serving the Chicano/Latino/Indígena community in San Francisco with a special focus on the diverse needs of the Mission District. Services include a wide range of mental health, HIV-related services, and social services, including health promotion, education, prevention, early intervention, case management, and psychological and psychiatric interventions, as well as cultural/social and spiritual re-enforcement. The agency serves children, youth, adults and families. It has a rich history of working collaboratively with other agencies to meet the needs of the Chicano/Latino/Indígena community and other cultural/racial communities in San Francisco.


Casa Corazón provides a variety of preventive, early intervention and comprehensive, intensive social services interventions for families with children and youth under 18 years old, for SF Mission District and for SF Latino/Chicano families. These services are intended to prevent child abuse and maltreatment and to decrease the impact of domestic and community violence on young children by enhancing parents/families protective factors (knowledge of child & adolescent development, nurturing and attachment, support on times of need, parental resilience, social connections and social & emotional competency of children,) applying California and National Standards of Quality for Family Strengthening and Support (family centeredness, family strengthening, embracing diversity and community building).  

IFR/Casa Corazon leads the Mission Family Resource Collaborative and the Chicano/Latino Family Resource System (Collaborative programs of 4 Mission District organizations.) providing a variety of family support services: parent workshops, parenting classes, support groups, parent/child interactive groups, case management, family advocacy, parent leadership development, differential response and visitation services for families that have been in contact with CPS or that have had their children removed from their parent’s homes, developmental assessments and counseling services. 

We also participate as a collaborative partner of the SafeStart Initiative (led by the San Francisco Child Abuse Prevention Center,) providing DV-specific case management, educational presentations, parenting classes and parent/child interactive groups. 

IFR/Casa Corazon works with HSA, the Department of Early Childhood, and Family Resources Centers in the city, coordinating Differential Response services. This coordination includes triaging unfounded, inconclusive, and substantiated CPS closed cases, training DR providers, supporting and providing group and individual case consultation to DR agencies, convening DR meetings and work groups, and overseeing data collection and reporting. 

Fiscal and program oversight of the Casa Corazon, MFRC (Mission Family Resource Collaborative,) the CLFRS (Chicano/Latino Family Resource System), and DR coordination services, as well as program oversight of IFR Safe Start services.

Program and Staff Development 

  • Provide leadership in implementing an overall vision for the FRC collaborative and Casa Corazon program.
  • Leads and facilitates the annual and ongoing planning process for the collaborative.
  • Coordinates and approves the development and implementation of annual work plans to meet program outcomes.
  • Oversees the development of systems, policies, and procedures for effective collaborative functioning. 
  • Oversees the recruitment, selection, and onboarding of Casa Corazon staff in coordination with HR. 
  • Supervises, evaluates and provides professional development to Casa Corazon staff
  • Leads and facilitates staff meetings and individual supervision meetings with staff. 
  • Conducts annual performance evaluation process and professional development plans for staff. 

Contract Compliance and Reporting  

  • Responsible for ensuring that the collaborative is in contract compliance and consistently meeting their stated goals and objectives.  
  • Prepares monthly reports, progress reports, and other reporting requirements on collaborative funding to agency leadership, funding sources, and other stakeholders.  
  • Actively engages in the annual contract negotiation process with funding sources and attends contract meetings and contract negotiations on behalf of IFR and collaborative partnerships.
  • Attends monthly and/or quarterly meetings held by funding agencies.  
  • Develops MOUs with collaborative partners (programmatic and fiscal) to reflect the vision, values, and priorities of the collaborative

Fiscal Oversight  

  • Works in collaboration with the fund development team to identify funding opportunities.
  • Engages in the development of the annual Casa Corazon operating budget in coordination with the Executive Director and Fiscal Department.  
  • Oversee fiscal compliance for Casa Corazon collaborative funding. Monitors the budget and approves all necessary invoices related to the program, including the procurement of materials, supplies and equipment for the program. 

Program Evaluation & Quality Improvement 

  • Ensures that programs meet quality standards required by the agency and funding sources. 
  • Oversees the development, implementation and maintenance of Casa Corazon evaluation plan and data management systems  
  • Identifies capacity building/training needs and opportunities for the initiative. 
  • Facilitates performance management process with Casa Corazon staff and subcontractors for continuous program improvement and informed decision-making based on evaluation data.

Public Relations and Community Building  

  • Establishes strategic partnerships with stakeholders, including community residents, government agencies, service providers, and business partners, to coordinate and leverage service delivery, community building, and policy advocacy efforts.  
  • Leads the collaborative meetings to include developing agendas, facilitating meetings, and overseeing follow-up on agenda items.  
  • Maintains an active presence in relevant community initiatives and collaborative efforts to collectively address issues in our community that impact the life outcomes of the community served. Advocates for children, youth and families full access to quality social, health and educational services and opportunities in the city of San Francisco  
  • Participates in the SF Family Support Network and in other local and state partnerships addressing family support services best practices, successful and meaningful evaluation, culturally relevant program design, community health education theoretical frameworks and peer interventions 
  • Participates in the production of Casa Corazon/IFR-sponsored community and cultural events
  • Provides Family Support services when needed

Required Skills: 

  • Extensive experience leading multi-agency collaborative projects and proven successful experience managing fiscally and programmatic over a million-dollar contracts 
  • Proven excellent relationships with government funders and able to foster relationships with potential private donors 
  • Extensive experience supervising outreach, education, and prevention multi-disciplinary teams with an emphasis on the peer service delivery model 
  • Experience providing Case Management and Family Support Services 
  • Extensive knowledge and experience designing, implementing, and evaluating Community Health Education programs 
  • Bilingual Spanish/English 
  • Excellent written and oral skills in English 
  • Strong time management and organizational skills 
  • Demonstrated cultural competence in working with diverse families and individuals
  • Knowledge and sensitivity to issues of diversity in the Latino/Chicano community, including that of gender, race, language, sexual orientation, and socio-economic issues 
  • Extensive knowledge of child and adolescent development 
  • Extensive knowledge of DV and Community Violence theoretical frameworks and best practices
  • Extensive knowledge of Federal, State, and City Child Abuse laws, procedures, and requirements 
  • Extensive knowledge and experience designing, implementing, and evaluating Community Health Education programs 

Education, Certification and Licenses 

  • Minimum of a Bachelor’s Degree in Social Work, Public Health, Early Childhood, Education, and/or other related field required for the Program Director, level I or Master’s Degree in Social Work, Public Health, Early Childhood, Education, and/or other related field is required 
  • 5-10 years of related experience, with progressive responsibility in program project management
  • Experience managing budgets for multiple projects 
  • Standards of Quality for Family Strengthening & Support Certification may be obtained after employment


The physical demands described here are representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. 

  • Working with children and youth involves extensive physical activity, mental alertness and enthusiasm. 
  • Good general health, physical stamina and emotional stability are essential
  • Ability to hear within normal range and communicate effectively in person or via telephone in a manner that can be understood by those with whom the person is speaking, including a diverse population
  • Requires physical ability to sit at the keyboard for long periods of time and manual dexterity to operate word processing equipment with skill, speed and accuracy
  • Ability to move quickly to address emergency or potentially dangerous situations 
  • Ability to move about the building and the organization as needed 
  • Ability to use public and/or private modes of transportation; duties are office-based, but travel to various offsite venues is required
  • Must be able to work outdoors in various types of weather conditions 
  • On occasion, must lift up to 35 LBS 


  • Must pass and maintain annual Tuberculosis Test (TB) 
  • Must pass Department of Justice Fingerprint screening 


Salary Range: Salary Range: Program Director, I or II Annual Salary - $ 82,365.00 to $94,146.00 

Commensurate with experience and determined based on the final candidate's qualifications, education, and work experience. 

All full-time positions are based on a minimum of (35) thirty-five hours per week. 

This is a full-time exempt position at 35 hours a week. The position is eligible to participate in medical, dental, vision, and 403(b) plans, earn vacation, sick leave, paid holidays, and receive ongoing opportunities for learning. 


Interested applicants should send an email to j[email protected] with “Program Director – Casa Corazon” in the subject line and include:  

A cover letter  


Individual-giving focused writing sample solely authored by the candidate, such as an appeal or acknowledgment letter

Position available until filled

Instituto Familiar de la Raza is an equal-opportunity employer and does not discriminate on the basis of race, culture, age, disability, gender, or sexual orientation. People of color are encouraged to apply.

² Please note that IFR reserves the right to change its benefits and contributions at any time at its sole discretion.

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