Instituto Familiar de la Raza Privacy Policy

Last Edited: June 13, 2024

Collection and Use of Personal Information

At Instituto Familiar de la Raza, we prioritize the privacy and security of our clients' personal information. This privacy policy outlines how we collect, use, and protect the information you provide to us.

Information We Collect

We may collect the following types of personal information:

  • Contact Information: This includes your name, email address, and phone number (optional).
  • Health Information: Relevant medical and behavioral health information necessary for providing appropriate care and services.
  • Consent: Documentation of your consent to collect and use your personal information for specified purposes.

Use of Collected Information

The information we collect is used solely for the following purposes:

  • To provide and manage your care and treatment.
  • To communicate with you regarding appointments, treatment plans, and other necessary information related to your care.
  • To comply with legal and regulatory requirements.

Phone Numbers and Consent

We understand the importance of confidentiality, especially when it comes to sensitive personal information. The phone numbers we collect from you, along with any associated consent, will be used exclusively for the purposes outlined above. We guarantee that:

  • Non-Disclosure to Third Parties: We do not share your phone numbers or any consent information with third-party providers. Your information is kept strictly confidential and is only accessible to authorized personnel within our agency.
  • Communication: Any communication you receive from us will be directly related to your care and the services we provide. We do not use your phone number for marketing purposes.

Protection of Your Information

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

  • Data Encryption: All personal information stored in our systems is encrypted to protect against unauthorized access.
  • Access Controls: Only authorized personnel have access to your personal information, and they are trained to handle it with the utmost confidentiality, as mandated by The Health Insurance Portability and Accountability Act (HIPAA).
  • Secure Communication: We use secure methods for all communications involving personal health information to prevent unauthorized disclosure.

Your Rights

You have the right to:

  • Access and request copies of your personal information.
  • Request corrections to any inaccuracies in your personal information.
  • Withdraw your consent for us to use your personal information, subject to legal and contractual restrictions.

Contact Us

If you have any questions or concerns about our privacy policy or the handling of your personal information, please contact us at:

Instituto Familiar de la Raza, Inc.
2919 Mission Street
San Francisco, CA, 94110
[email protected]

Phone Number: (415) 229-0500

We are committed to protecting your privacy and ensuring the confidentiality of your personal information. Thank you for entrusting Instituto Familiar de la Raza with your care.

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