Mental Health Intake Specialist - La Cultura Cura

Sign-On Bonus Available¹

A little bit about us

Instituto Familiar de la Raza, Inc. is a multi-service community health and social service agency. For over 40 years, we have specialized in serving the Chicano/Latino/Indígena community in San Francisco with a focus on the diverse needs of the Mission District. Services include a wide range of mental health, HIV-related services, and social services including health promotion, education, prevention, early intervention, case management, and psychological and psychiatric interventions, as well as cultural/social and spiritual re-enforcement. The agency serves children, youth, adults and families. It has a rich history of working collaboratively with other agencies to meet the needs of the Chicano/Latino/Indígena community and other cultural/racial communities in San Francisco.

About this opportunity and the team you will work with

The La Cultura Cura program offers a continuum of services and opportunities to youth and their families with a particular emphasis on individuals that have had contact with/or are at high risk of entering the juvenile justice system. Youth and families are provided with case management and mental health services in the community and have access to culturally oriented structured after-school arts and enrichment programs.

This position requires someone who can demonstrate cultural competency in addressing the diversity of the Mission community including gender, race, language, sexual orientation and socio-economic status.  The qualified applicant will provide services that include individual/family/group and community interventions; parent engagement and psycho-educational interventions to build protective factors and reduce risk factors related to untreated trauma among youth and family, community-level interventions including traditional approaches (i.e., Drumming for Peace, Healing Circles and Youth Drumming).

Essential Job Duties are, but are not limited to the following:

Intake Coordinator Responsibilities:
  • Responsible for preliminary assessment of clients in order to identify needs and strengths as a way of ensuring appropriate placement
  • Responsible for screening potential clients for intake, eligibility, registration, risk level and readiness for services
  • Provides a high quality of support and services from the time of first contact until the point of admission/ registration
  • Provides clients with a welcoming experience and accurately enters information into various electronic systems (internal and county systems) in order to complete the admissions/intake processes and keep track of all client assignments and referral closures
  • Assesses and screens clients for treatment needs, and completes all mental health intakes. Identifies and coordinates any social, legal, medical, or other services needed. Ensures all required paperwork is completed accurately and within required timeframes.
  • Communicates and coordinates with staff, other IFR programs, and outside community agencies via phone, in person and through email to ensure the appropriate placement is made based on the needs of the client and program availability
  • Responsible for maintaining accurate records by data entering documentation into various electronic systems for all clients in accordance with guidelines established by IFR/LCC to satisfy internal and external requirements
  • Coordinates with team members to ensure all required documentation for clients are completed during the time of assignment and within a timely manner
  • Responsible for the tracking of all mental health referrals within internal systems
  • Maintains compliance with Timely Access
Mental Health Specialist:
  • Provides family and individual counseling/psychotherapy services
  • Requires provision of case management and advocacy services as part of treatment planning
  • Maintains logs and records for system processes such as registration, and Quality Assurance
  • Participates in care coordination of services with staff and community agencies to ensure that a continuum of services is provided to clients
  • Facilitates groups as needed or assigned
  • Participates in agency meetings, IFR’s sponsored cultural events, and attends all individual and clinical group supervision
  • Provides behavioral health and co-occurring substance abuse services to adults, adolescents, children and their families, including the severely mentally ill population, within a multidisciplinary team
  • Maintains progress notes, billing sheets, and charts; and is HIPPA compliant
  • Work closely with the Program Manager on program design, planning, hiring prevention staff, and service implementation
  • Collaborate closely and maintain relationships with SF Juvenile Probation Department, SFUSD, and Violence Prevention social service partners; function as first contact with partners’ program staff
  • Compliance with all legal and ethical requirements set forth by the Board of Behavioral Science and with the policies of the San Francisco Behavioral Health Department
  • Perform other duties as assigned
About You
  • Bilingual Spanish/English
  • Experience providing aftercare/re-entry planning and support to systems individuals and 5150 hospitalized individuals
  • Familiarity working within healthcare environments and systems
  • Experience in Non-Profit community agencies
  • Bicultural competency
  • Master’s degree in Counseling, Psychology and/or Social Work, or other related fields
  • Must be CA Licensed or license eligible (registered with the Board of Behavioral Sciences or Board of Psychology)
Benefits and Compensation²
  • IFR meets the criteria for the Public Service Loan Forgiveness Program
  • On-site supervision meets BBS requirements
  • 35-hour work week
  • Medical (two plans offer 100% employer paid for employee only coverage & 75% dependent coverage for both plans)
  • Dental (one plan offers 100% employer paid for employee-only coverage)
  • Vision (one plan offers 100% employer paid for employee-only coverage)
  • 403(b) plan and access to financial advisors at no cost to you! (IFR contributes a percentage of employee's annual salary to their 403(b) retirement plans for those who are eligible)
  • Flexible Spending Accounts
  • Paid Time Off for Continuing Education program
  • Earn Vacation and Sick time
  • 14 paid holidays and MORE!

The salary range for Mental Health Specialist I: is $725000 to $81,500 annually and for Mental Health Specialist II: $78,000 to $88,000 annually.

Conditions of Continued Employment
  • Must have a valid driver’s license and a good driving record
  • Must submit to a tuberculosis test annually
  • Must pass the Department of Justice Fingerprint screening pass
  • Must provide proof of COVID-19 Vaccination upon hire (reasonable accommodation requests will be considered)
To Apply

Please submit your resume and a thoughtful cover letter explaining why you feel you would be a good fit and elaborate on your positional experience working in community-based organizations. Please title your email as MHS_LCC. Please note resumes without a cover letter will not be considered.

Human Resources Department

Instituto Familiar de la Raza, Inc.

[email protected]

cc Program Director [email protected]

IFR is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

¹ For qualified applicants. Conditions apply. Subject to availability.
² Please note that IFR reserves the right to change its benefits and contributions at any time at its sole discretion.


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