The Director of Integrated Behavioral Health (DIBH) reports to the Executive Director and works in close collaboration with the Director of Programs and Client Services. The DIBH has oversight and responsibility for the overall quality of IFR’s mental health clinical services including policy development, clinical programming, quality improvement, regulatory compliance, staff clinical training and clinical supervision, and oversees the outcomes and evaluation of clinical practice. Additionally, the DIBH will be the lead for the Clinical Internship Program - a unique training program for graduate level licensed eligible students.
The DCS will establish strong working relationships with key City departments (DPH, DCYF, DCYF SOC Staff, DEC) to support QA, alignment and shared understanding of IFR clinical services and serve as the point of contact for community partners when clinical/healing asks are made of IFR.
The DCS serves as a member of the Senior Management Teams (Concilio and Leadership Circle) and works collaboratively to ensure all agency operations are integrated and functioning well.
Essential Job Duties are, but not limited to the following:
Clinical Service Oversight and Development
- Works with the Director of Programs and Program Directors that house license eligible and licensed clinicians to oversee IFR’s clinical services across all program areas. Provides overall clinical oversight to assure consistency and continuity in the provision of services.
- Oversees clinical supervision for staff therapists and clinical interns and develops and implements agency wide clinical supervision structure and standard and quality of care for case management and mental health services.
- Oversees crisis response system of care and develop system wide protocols for each unique clinical setting where services are provided.
- Leads a weekly/biweekly meeting with agency-wide clinical supervisors to reinforce, support, and uplift the agency’s quality of care through case consultations, critical incident reviews, training sessions, and dialogue.
- Manages and oversees the implementation of IFR’s healing model and champions and supports the use of relevant /current best practices and most effective approaches in the field including community driven healing solution.
Quality Assurance and Procedural Duties
- Oversee the agency's compliance with professional, legal policies and practices, including HIPAA, Medi-Cal, Medi-Care, Board of Behavioral Services, Board of Psychology, and other behavioral health professional boards.
- Ensures compliance with San Francisco’s Behavioral Health Managed Care Plan to promote equity, timely access, and person-centered care, while supporting compliance of our care delivery system with Medi-Cal requirements. This includes development of an agency-wide PURQC system and AVATAR training that supplements DPH’s.
- Ensures compliance with policies and procedures directly related to risk and funding mandates as well as clinical systems for all agency clinical services in close partnership with Director of Programs, CMCU Director, and Operations Director.
- Attends SFDPH Systems of Care meetings on a regular basis to stay informed of DPH procedure and policy changes, roll outs, and relevant updates that impact agency programs.
Clinical Internship Program
- Provides direct oversight of the Clinical Internship Program, including program design, curriculum development, educational institution partnerships, and the outreach, selection, placement, training, and evaluation of clinical interns.
- Work with the Operations Director to maintain and expand partnerships with educational institutions supporting IFR’s internship programs, including providing intern site applications, reports, evaluations, and other requirements.
Other duties as assigned.
- 5 years post-licensure experience as a clinician providing culturally responsive and community informed services and clinical supervision to a client population similar to IFR. Experience in community mental health strongly recommended.
- 2 years providing leadership oversight for a community behavioral health services program, including experience with contract negotiation and oversight, design & planning of clinical programs, quality control, and clinical supervision
Required Knowledge, Skills and Abilities
- Commitment to support agency wide efforts to dismantle anti-blackness and support staff’s capacity to build self-awareness and tools to respond to micro-aggressions and invalidations.
- Bilingual in Spanish & English
- Demonstrated cultural congruency in predominantly Latinx/immigrant communities
- Experience and/or understanding of multiple clinical and therapeutic modalities, including culturally based indigenous healing traditions, trauma-informed and healing centered frameworks, and antiracist clinical practices.
- Strong clinical formulation skills and facility working with medical record systems and billing
- Familiarity with the San Francisco Department of Public Health (or other comparable metropolitan public health agency) and Community Behavioral Health Services systems of care.
- Experience with fee-for-service and client reimbursement rates
Education, Certifications and Licences
- Doctorate in Psychology or Masters’ Degree in Marriage & Family Therapy, Social Welfare, Counseling, or related discipline from an accredited institution
- Valid clinical licensure (e.g. PsyD, LMFT, or LCSW) in California
- Must pass and maintain annual Tuberculosis Test (TB)
- Must be vaccinated (COVID19)
- Must pass Department of Justice Fingerprint screening
The physical demands described here are representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions
- Working with children and youth involves extensive physical activity, mental alertness and enthusiasm
- Good general health, physical stamina and emotional stability are essential
- Ability to hear within normal range, and communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population
- Requires physical ability to sit at keyboard for long periods of time and manual dexterity to operate word processing equipment with skill, speed and accuracy
- Ability to move quickly to address emergency or potentially dangerous situations
- Ability to move about the building and the organization as needed
- Ability to use public and/or private modes of transportation; duties are office-based, but travel to various offsite venues is required
- Must be able to work outdoors in various types of weather conditions
- On occasion must lift up to 35 LBS
This is a full-time position with benefits, salary ranges are $110,000 to $120,000 depending on experience.
All full-time positions at IFR are entitled to health benefits, dental coverage, and access to a vision plan, paid vacation, sick leave, paid holidays, and ongoing opportunities for learning.
IFR is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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