Contracts Manager and Compliance Director - Administration

Agency Description

Instituto Familiar de la Raza, Inc. is a multi-service community health and social service agency with an emphasis on serving the Chicano/Latino/Indígena community in San Francisco with a special focus on the diverse needs of the Mission District. Services include a wide range of mental health, HIV-related services, and social services, including health promotion, education, prevention, early intervention, case management, and psychological and psychiatric interventions, as well as cultural/social and spiritual re-enforcement. The agency serves children, youth, adults and families. It has a rich history of working collaboratively with other agencies to meet the needs of the Chicano/Latino/Indígena community and other cultural/racial communities in San Francisco.

Job/Program Description

The IFR’s Contracts Management and Compliance Unit (CMCU) supports the organization’s program management and executive teams in contractual and compliance matters. IFR has significantly increased its level of revenue during the last few years, which has required the expansion of its operational structure, including CMCU. Currently, CMCU is focusing its efforts on sustaining IFR’s operations and enhancing systems of prevention and proactive action. The ultimate goal of CMCU is to provide quality support to IFR program teams to facilitate the delivery of quality services in the most efficient manner while maximizing IFR’s revenue capacity.

Under the direction of the Operations Director, the CMCU Director is responsible for the strategic leadership and oversight of the IFR’s contracts and compliance activities in alignment with IFR’s organizational goals and priorities and in compliance with IFR’s contact partners to support and elevate client services agency-wide.

The incumbent will be a member of the Leadership Team and will participate in the Program Directors’ and Leadership Circle meetings and will represent the organization in contract negotiations.

This is a full-time, exempt position, which is benefit-eligible.

Essential Job Duties are, but are not limited to the following:
  • Manages the day-to-day CMCU operations and coordinates and collaborates with IFR operational and program units to provide guidance and direction on contract-related matters.
  • Ensures that contract requirements are communicated to relevant program directors and provide technical support to Program Directors and Director of Programs and Client Services to meet contract requirements, including and not limited to contract and budget preparation and modifications, contract renewals, coordinating contract modifications, monitoring, extensions and supporting the preparing of materials for contract negotiation, annual reports, and annual monitoring site reviews.
  • Oversee the completion of contract requirements per the Declaration of Compliance (DOC) submitted annually to SFDPH in partnership with Operations and the Director of Programs and Client Services.
  • Provision of technical assistance to program directors when required to develop and complete contract documentation.
  • Acts as liaison and point of contact for SFDPH-funded contracts by developing and fostering a positive working relationship with SFDPH CDTA Program Manager.
  • The CMCU Director is responsible for the development, implementation, oversight and administration of the Compliance Program.
  • Leads the development of contract processes and procedures through the development and implementation of a CMCU manual.
  • Oversees internal and external compliance audits and investigations, documenting findings and ensuring corrective actions by reviewing programmatic and subcontractor compliance items.
  • Provides guidance and recommendations to Concilio and Leadership Circle regarding contract and compliance issues and challenges
  • Provides capacity building, coaching, consultation, and technical support to Program Directors in interactions with external partners and program auditors.
  • Maintains a strong understanding of local laws and regulations as mandated by the City and County of San Francisco and the State of California and other funders and regulatory bodies.
  • Coordinates and supports IFR in contract negotiations with contract partners in coordination with the Director of Programs and Client Services and other Program Directors.
  • Plans, budgets and improves the CMCU systems, processes, and integration in supporting IFR programs and operations in partnership with the Director of Operations and Director of Programs and Client Services.
  • Manages IFR contract agreements with City and County of San Francisco agencies and community partners.
  • Track current and new contracts in the IFR Contract Management System
  • Direct Supervisor for CMCU II and CMCU Quality Assurance Manager.
  • Performs other duties as required by the program and/or agency.
Required Skills
  • Organized, detail-oriented, and has contract negotiation skills within a framework of community collaboration
  • Ability to learn quickly
  • Outstanding oral and written communication skills
  • Strong time management skills and attention to deadlines
  • Proficient with Microsoft Office Suite (MS Word, Excel, Access)
  • Experience with editing and proofreading work
  • Ability to work with a multi-disciplinary team of providers
  • Ability to handle multiple tasks/projects and meet deadlines in a timely manner
Preferred Skills
  • Working experience with programs funded by the SF Department of Public Health, Department of Children, Youth, and their Families, and/or other San Francisco Departments address public health matters.

Education, Certifications, and Licenses
  • Any combination of education and experience equivalent to a Bachelor’s in Public Health, Public Administration or a related field, plus 5 years of contract or compliance administration or relevant job experience

Conditions of Continued Employment
  • Must submit to a tuberculosis test annually
  • Must pass the Department of Justice Fingerprint screening pass
  • Must provide proof of COVID-19 Vaccination upon hire (reasonable accommodation requests will be considered)
Compensation and benefits²

This is a full-time, exempt position with full benefits. The salary range for this position is $80,580 - $88,740 annually, based on qualifications and experience.

All full-time positions at IFR are eligible to participate in benefit health plans, including medical, dental, vision, 403(b) plan, earn vacation, sick leave, paid holidays, and ongoing opportunities for learning.

To Apply

Please submit your resume and thoughtful cover letter electronically to: [email protected]Please note that a resume and a cover letter are required for consideration.

Instituto Familiar de la Raza is an equal opportunity employer and does not discriminate on the basis of race, culture, age, disability, gender, or sexual orientation. People of color are encouraged to apply.

² Please note that IFR reserves the right to change its benefits and contributions at any time at its sole discretion.


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