AGENCY DESCRIPTION:  

Instituto Familiar de la Raza, Inc. is a multi-service community health and social service agency with an emphasis on serving the Chicano/Latino/Indígena community in San Francisco with a special focus on the diverse needs of the Mission District. Services include a wide range of mental health, HIV-related services, and social services, including health promotion, education, prevention, early intervention, case management, psychological and psychiatric interventions, and cultural/social and spiritual re-enforcement. The agency serves children, youth, adults, and families. It has a rich history of working collaboratively with other agencies to meet the needs of the Chicano/Latino/Indígena community and other cultural/racial communities in San Francisco.

JOB/PROGRAM DESCRIPTION:  

Si a la Vida–Integrated HIV Services offers a continuum of HIV services to diverse Latino communities in San Francisco, including HIV prevention and mental health services. Our goals are to support Latinos in reducing their risk of STI and HIV infection and transmission, to improve the quality of life of those living with and at risk of HIV, and to reduce stigma related to HIV, STI, sexual orientation, and gender identity. We accomplish this through client-centered, nonjudgmental, culturally and linguistically appropriate services.

The SF Department of Public Health, through a multi-year contract, funds this position.

Essential Job Duties include but are not limited to the following:  

• Conduct intakes for all mental health clients and open new client record
• Conduct comprehensive assessments of client’s health and psychosocial needs, make action plans with clients and conduct ongoing follow-up
• Maintain required documentation for case management activities
• Provide monthly client data reports and participate in quality assurance reviews biweekly
• Attend clinical supervision and required meetings and staff training
• Accompany clients to appointments as clinically necessary and assist with service access
• Facilitate a psycho-educational/support group as needed
• Work closely with psychotherapist, psychiatrist, primary care providers, case managers, and other staff to achieve treatment goals regarding substance abuse and HIV care
• Develop and maintain relationships with other providers and agencies, ensuring that clients have maximum access to community resources
• Administration of the voucher provided to clients
• Home visits as needed for clients with specific mobility limitations

REQUIRED SKILLS:

• Minimum 2 years experience providing case management or social work services
• Experience in Harm Reduction
• Must speak Spanish and English fluently (the majority of clients are Spanish-speaking)
• Experience working with issues related to HIV, immigration, and access to services in the Latino community 
• Experience providing services to gay, lesbian, bisexual, and transgender individuals
• Ability to meet service goals, follow billing protocols, and contract compliance requirements
• Ability to work well independently as well as with a multi-disciplinary team
• Strong oral and written communication skills, as well as data management skills
• Ability to use clinical judgment to determine appropriate boundaries and support clients

EDUCATION, CERTIFICATION AND LICENSES

• Certificate or college coursework in Case Management, Health Education is strongly preferred
• A B.A. degree in health or social service discipline preferred

CONDITIONS OF CONTINUED EMPLOYMENT

• Must pass and maintain annual Tuberculosis Test
• Must pass Department of Justice Fingerprint screening
• Complete annual recurrent online training

COMPENSATION AND BENEFITS²  

Salary Range: This is a full-time position with benefits; as a non-exempt position with an hourly range rate of $32.50 to
$33.00; Commensurate with work experience, qualifications, and education.

All full-time positions are based on a minimum of (35) thirty-five hours per week. This is a full-time exempt position at 35 hours a week. The position is eligible to participate in medical, dental, vision, and 403(b) plans, earn vacation, sick leave, paid holidays, two wellness days (birthday and hire date) and receive ongoing learning opportunities.

PHYSICAL DEMANDS:  

The physical demands described here represent what an employee encounters while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions.  

• General ability to communicate effectively in person or via telephone in a manner that can be understood by those with whom the person is speaking too, including a diverse population  
• General alertness to address emergency or potentially dangerous situations   
• Requires physical ability to remain seated at a desk for long periods of time when needed 
• Basic manual dexterity to operate work processing equipment with skill, speed, and accuracy  
• Must be able to view computer for long periods of time  
• Ability to use public and/or private modes of transportation; duties are office-based, but travel to various  offsite venues is required  
• Activities that occur infrequently are: bending, squatting, crouching, kneeling, twisting, reaching straight, above  or below shoulders  
• On occasion, must lift up to 35 LBS 

TO APPLY:

Interested applicants should send an email to [email protected] and/or [email protected] with the subject line Clinical Case Manager – Si a la Vida and include the following files.

• A cover letter describing why you would be an excellent fit for this position
• An up-to-date resume

Please note: a resume without a cover letter will not be considered.

Instituto Familiar de la Raza, Inc. (IFR) is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant, please see the U.S. Equal Employment Opportunity Commission poster.

For the complete nondiscrimination and affirmative action policy, please see the Civil Rights Department State of California's Discrimination, Harassment, and Affirmative Action in the Workplace policy.

² Please note that IFR reserves the right to change its benefits and contributions at any time at its sole discretion.