Director of Development and Strategic Communications

AGENCY DESCRIPTION:

Instituto Familiar de la Raza, Inc. is a multi-service community health and social service agency with an emphasis on serving the Chicanx/Latinx/Indígenx community in San Francisco. Services include a wide range of mental health and behavioral health, HIV-related services, and social services, including health promotion, education, prevention, early intervention, case management, support groups, cultural interventions, and social and spiritual engagement. IFR serves children, youth, adults and families, and multiple subpopulations, including youth, the Indígena, and LGBTQ+ youth and adults. The organization has a rich history of working collaboratively with other agencies to meet the needs of the Chicanx/Latinx/Indígenx community and other cultural/racial communities in San Francisco. We accomplish this by providing culturally integrated services rooted in our three pilares: Tú eres mi otro yo, La cultura cura, and Sí se puede.

ABOUT THE ROLE:

The Director of Development and Strategic Communications is part of a dynamic and enthusiastic three-person team charged with guiding the organization toward a sustainable future by developing and executing strategies that align organizational objectives with effective fund development, revenue-generating, and communication strategies. The position is primarily on-site, with the flexibility of working remotely.

The position reports to and works closely with the Executive Director (ED) across the full IFR team and Board to promote an organizational culture of philanthropy. Under the direction of the Executive Director and as a member of IFR’s Concilio Executive Team, this position is an active collaborative partner with agency leadership in visioning, leading, and implementing IFR’s mission and strategic goals, plans and objectives. The person in this position also participates in strategic planning for IFR and identifies opportunities for growth, innovation, and partnerships to advance the organization's strategic objectives and enhance the organization's visibility and brand image.

The position supervises a dynamic Development/Communications team that includes the Development Manager and Communications Specialist. The Director of Development and Strategic Communications works closely with the Development Manager to manage and execute IFR’s annual fund development plan to achieve the outlined annual revenue/fundraising goals.

In managing the communications for the agency, the position works with the Communications Specialist to develop an annual internal and external communications plan across multiple platforms to elevate the agency’s visibility in the community, generate interest in the organization and its programs, and raise awareness of issues impacting IFR’s clients and community. The Director of Development and Strategic Communications also manages media relations for IFR.

This position is both strategic and tactical, as it is responsible for oversight and execution of IFR’s annual development and communication plans. The ideal candidate is an energetic, passionate, and visionary individual with a strong commitment to addressing the needs of the Latinx community in San Francisco. They are a prolific multitasker and strategic thinker who can effectively convey complex topics verbally and in writing. The ideal candidate will also have an interest and understanding of public health, health disparities, equity, cultural competency and related issues impacting the Chicanx/Latinx/Indígenx communities of San Francisco.

Essential Job Duties include but are not limited to the following:

Leadership and Strategy

Contribute positively to organizational culture and reflect IFR’s values
Actively engage with IFR staff and members to truly understand IFR’s mission, vision,and development/communication priorities
Foster relationships with the Board of Directors, staff, and cross-departmentally to enhance organizational visibility, promote a culture of philanthropy, and capitalize on organizational priorities and assets.
Participate in strategic planning for IFR to ensure fund development and communication plans align with and are in service of evolving organizational goals
Actively engage with the Executive Director, Concilio, and Program Directors to identify funding needs and resource-generating opportunities
Manage and oversee the execution of IFR’s development and communication plans to achieve annual agency strategic goals, including new ideas, industry best practices, and data-driven analysis
Supervise the Development Manager and Communications Specialist, including overseeing and supporting their training, skills development, and annual reviews
Develop and responsibly track the annual budget for the Development/Communications team
Provide development and communication updates to IFR’s Executive Director, Board of Directors, and other stakeholders as needed
Remain up-to-date and equipped to speak about the populations/communities served by IFR, their challenges and needs, and IFR’s various supports, interventions, and programs and services from both a Communications and Development perspective.

Fund Development

Responsible for leading and coordinating a collaborative grant writing process with program directors/departmental directors for all IFR government and foundation grants, ensuring alignment with organizational goals, and overseeing the submission process in collaboration with senior leadership. Approximately 1 to 2 grants a month.
Supervise the Development Manager to successfully execute IFR’s development and stewardship plans to raise unrestricted funds
Work with and mentor Development Manager to ensure development campaigns, appeals, events, and other development strategies are successfully coordinated and well-executed
Manage and lead the Development Manager providing guidance, training, and support, including goals and expectations, monitoring performance, creating opportunities for professional development, and providing feedback to ensure that fundraising goals are met
Actively engage with the Executive Director, Concilio, and Program Directors to identify funding needs and resource-generating opportunities
Network, engage and cultivate relationships with foundation officers, current and major donors, donor prospects, elected and appointed officials, service providers, and community residents as appropriate to foster positive relationships and raise awareness of IFR’s community work
Remain up-to-date and equipped to speak about the populations/communities served by IFR, their challenges and needs, and IFR’s various supports, interventions, and programs and services
Prepare reports for philanthropic funds and other grants management requirements as needed
Oversee the Development Manager’s process of maintaining accurate donor and event records, acknowledgements and reporting requirements in IFR’s Salesforce CRM
Annually update existing development and stewardship plans with fresh ideas to bring in new donors, best practices, and data-driven analysis.

Communications and Marketing

Supervise the Communication Specialist in the development and content for the organizational website, quarterly electronic newsletters, social media toolkits, brochures, annual reports, email campaigns, and other external communications
Responsible for developing relevant media strategies for organizational activities, events, and issues; responding to or preparing appropriate staff to respond to media requests; and preparing and distributing press releases, PSAs, OpEds, and other multimedia communications.
Oversee the Communications Specialist in the design and production of IFR’s annual report, brochures, and other printed materials for programs, events and organizational needs and ongoing content development of IFR’s social media, organizational website, electronic materials, blogs, and issue-based campaigns.
Oversee, review and update IFR’s branding strategy annually
Review visual products for compliance with the organization’s brand and policies, including appropriate uses of the agency logo and other external representations
Provide regular updates on program activities information on IFR's website
Maintain the archival library of IFR photos for use in online and print publications

REQUIRED SKILLS:

At least 8 years of experience working in nonprofit development, nonprofit grant writing experience including government grants with a track record of leading increases in revenue year-over-year.
Experience working from and preferably writing a development and communication plan
Outstanding verbal and written communication
Experience managing and improving development operations
Engaging and thoughtful development, management, and supervision skills
Excellent multipurpose writing skills, such as grant writing, annual appeals, newsletters, and reports, across multiple platforms and audiences
Strong editing skills
Experience interfacing with government and foundation program officers, major donors and donor prospects, elected and appointed officials, service providers, and/or community residents
Working knowledge of program design and development, outcomes and evaluation
Ability to work independently and on teams to meet deadlines on a consistent basis
Organized and detail-oriented
Strong project management/time management skills and attention to deadlines
Proficient in Microsoft Office Suite (MS Word, Excel) and Google. Salesforce and Adobe Creative Suite experience a plus
Ability to handle multiple tasks/projects and meet deadlines promptly
An advocate for the Latinx community and their well-being and Knowledge of and sensitivity to issues of diversity
Experience in marketing, branding, and/or graphic design
Strong knowledge of contemporary issues impacting the Latino community locally and at large
Experience in developing cohesive and compatible communications strategies across multiple platforms
Bicultural competence of Latinx Community, Bilingual Preferred

EDUCATION, CERTIFICATION, AND LICENSES

B.A./B.S. degree preferred
Must pass and maintain annual Tuberculosis Test (TB)
Must pass Department of Justice Fingerprint screening

COMPENSATION AND BENEFITS²

This is a full-time position with benefits, and the salary range is $115,000 - $125,000, depending on experience.

All full-time positions at IFR are entitled to health benefits, dental coverage, access to a vision plan, paid vacation, sick leave, paid holidays, and ongoing learning opportunities.

PHYSICAL DEMANDS:

The physical demands described here represent what an employee encounters while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions.

General ability to communicate effectively in person or via telephone in a manner that can be understood by those with whom the person is speaking too, including a diverse population
General alertness to address emergency or potentially dangerous situations
Requires physical ability to remain seated at a desk for long periods of time when needed
Basic manual dexterity to operate work processing equipment with skill, speed, and accuracy
Must be able to view computer for long periods of time
Ability to use public and/or private modes of transportation; duties are office-based, but travel to various offsite venues is required
Activities that occur infrequently are: bending, squatting, crouching, kneeling, twisting, reaching straight, above or below shoulders
On occasion, must lift up to 35 LBS

TO APPLY:

To be considered for this position, please submit the following documents:

A cover letter describing why you would be an excellent fit for this position
An up-to-date resume
Two examples of your written fund development skills, such as a grant narrative or donation appeal letter.

Please note: only complete applications will be considered.

Interested applicants should submit a cover letter, resume, and writing sample to Instituto Familiar de la Raza, Inc. Human Resources Department at [email protected]

Instituto Familiar de la Raza, Inc., is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant, please see the U.S. Equal Employment Opportunity Commission site. Revised: 01/09/24

² Please note that IFR reserves the right to change its benefits and contributions at any time at its sole discretion.