COVID Program Manager

Instituto Familiar de la Raza is responding to the public health emergency of COVID-19 impacting San Francisco’s Latinx community. COVID-19 is increasingly concentrated among low-income, monolingual Spanish speaking Latinxs. The primary goal of IFR’s COVID-19 Response Team is to deliver containment strategies (health education, case investigation, and contact tracing), increase access to testing, and provide psychosocial support, referrals and linkages to wrap-around social services.

Under the general direction of the Executive Director or designee, the Program Manager will lead, design, plan and manage the day-to-day activities of the COVID-19 Response Team. The Manager oversees a team of Contact Tracers and staff providing COVID-19 response and health education services. This is a hybrid position which requires working remotely and on-site and serves as the central point of contact to the San Francisco Department of Public Health.

Essential Job Duties are, but not limited to the following:
  • Provides leadership in implementing the program in alignment with the organization’s mission, vision, and operating principles
  • Coordinates and manages the day-to-day functions of the program including completion of contract objectives, invoicing, program planning and design, development and oversight, and data management
  • Prepares progress reports, quarterly reports, annual contract renewal and other reporting requirements
  • Serves as the point of contact with San Francisco Department of Public Health in coordinating activities and sharing information and best practices
  • Collaborates with community-based organizations to implement a coordinated community response
  • Researches and recommends program adjustments based on the best practices
  • Attends and participates in program managers meetings, planning session and budget meetings and represents the program to community partners shareholders
  • Works with the program coordinator to collect and tracks information to conform to program requirements and deliverables
  • Provides education and outreach on prevention and mitigation, including isolation and quarantine guidelines to minimize the risk of potential transmission
Required Qualifications
  • Bachelor’s Degree in Behavioral Health, Social Services, Public Health or a related field plus 4 year of experience providing health education to underserved communities of color with 2 years of leadership or program development experience
  • Ability to speak, read and write in Spanish and English
  • Preferred experience in community health education or disease intervention
  • Knowledge and sensitivity to issues of diversity in the Latinx community including gender, race, language, immigration status, sexual orientation, and socio-economic status
  • Excellent interpersonal, organizational and communication skills
  • Ability to maintain confidential client information and maintain ethical boundaries and professional conduct
  • Knowledge of software used for reporting, word processing, spreadsheets, and databases
Conditions of Continued Employment
  • Available to work some evenings and weekends
  • Must pass and maintain annual tuberculosis test
  • Must pass Department of Justice Fingerprint screening pass
  • Complete annual recurrent online training

Hiring salary range is $65,000 - $72,000 annually. This is a full time, exempt position with full benefits.

All full time positions at IFR are 35 hours per week and are eligible to participate in medical health benefit plans including dental, vision, sick leave, thirteen paid holidays and on-going opportunities for learning.

To Apply

Please submit your resume and cover letter electronically in Word or PDF format to: Please note that both a resume and cover letter are required for consideration.

Instituto Familiar de la Raza, is an equal opportunity employer, and does not discriminate on the basis of race, culture, age, disability, gender, or sexual orientation. People of color are encouraged to apply.


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