Contact Tracer - COVID-19 Response Team

Instituto Familiar de la Raza seeks to actively respond to the public health emergency of COVID-19 impacting San Francisco’s Latinx community. COVID-19 is increasingly concentrated among low-income, monolingual Spanish speaking Latinxs. The primary goal of IFR’s COVID-19 Response Team is to deliver containment strategies (health education, case investigation, contact tracing), increase access to testing, provide psychosocial support and referrals and linkages to wrap-around social services.

Under direct supervision, the Contact Tracer is responsible for conducting case investigation interviews and contact tracing to prevent the spread of COVID-19, and link clients to care and appropriate resources. Furthermore, will be required to conduct field outreach to reach communities most impacted by COVID-19.

Essential Job Duties include, but not limited to the following:
  • Interview and collect data from people who have tested positive for COVID-19 and identify contacts who may have been exposed
  • Contact individuals who may have been potentially exposed
  • Provide education on prevention and mitigation, including isolation and quarantine guidelines to minimize the risk of potential transmission
  • Assist clients and contacts identify any social support needs they may have during self-isolation/self-quarantine and provide referrals and linkages to community resources as needed
  • Conduct outreach at essential resources hubs and other places as needed
  • Participate in all training to learn procedures for case investigation and contact tracing, including, the use of appropriate software and tracking databases
  • Collect service data and enter into database accurately
  • Maintain required documentation and observe client confidentiality
  • Perform other duties as assigned by supervisor
Required Qualifications
  • High school diploma or equivalent background, MEA/CNA Health Certificate (completed or in progress)
  • Preferred experience in community health education or disease intervention
  • Ability to speak, read, and write in Spanish and English
  • Knowledge and sensitivity to issues of diversity in the Latinx community including gender, race, language, immigration status, sexual orientation, and socio-economic status
  • Ability to provide tactful support to individuals during a time of crisis and distress
  • Excellent interpersonal, organizational and communication skills
  • Ability to maintain confidential client information and maintain ethical boundaries and professional conduct
  • Knowledge of software used for reporting, word processing, spreadsheets, and databases. For example, Microsoft Word and Excel.
Conditions of Continued Employment
  • Available to work some evenings and weekends (hours are subject to operational needs)
  • Must submit and maintain annual tuberculosis test
  • Must pass Department of Justice fingerprint screening
  • Complete annual recurrent online training

This is a grant-funded, part-time (17 hours per week), non-exempt position with no benefits through June 31, 2021. 

To Apply

Please submit your resume and thoughtful cover letter electronically in Word or PDF format to: [email protected]Please note that both a resume and cover letter are required for consideration.

Instituto Familiar de la Raza, is an equal opportunity employer, and does not discriminate on the basis of race, culture, age, disability, gender, or sexual orientation. People of color are encouraged to apply.

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