PT Clinical Case Manager - Si a la Vida


Instituto Familiar de la Raza, Inc. is a multi-service community health and social service agency with an emphasis on serving the Chicano/Latino/Indígena community in San Francisco with a special focus on the diverse needs of the Mission District. Services include a wide range of mental health, HIV-related services, and social services, including health promotion, education, prevention, early intervention, case management, psychological and psychiatric interventions, as well as cultural/social and spiritual re-enforcement. The agency serves children, youth, adults, and families. It has a rich history of working collaboratively with other agencies to meet the needs of the Chicano/Latino/Indígena community and other cultural/racial communities in San Francisco.


Si a la Vida Integrated HIV Services offers a continuum of HIV services to diverse Latino communities in San Francisco, including HIV prevention and mental health services. Our goals are to support Latinos in reducing their risk of HIV infection and transmission; to improve the quality of life of those living with and at risk of HIV; and to reduce stigma related to HIV, sexual orientation, and gender identity. We accomplish this through client-centered, nonjudgmental, culturally and linguistically appropriate services. 

The Clinical Case Manager works with HIV-positive individuals receiving primary medical care at Clinica  Esperanza - Mission Neighborhood Health Center as part of our Mission Center of Excellence Collaborative. The SF Department of Public Health funds this position through a multi-year contract.

Essential Job Duties include but are not limited to the following:

  • Provide Case Management Support to patients with the direction (or in consultation with) of the Substance Use Counselor/Coordinator
  • Conduct comprehensive assessments of client’s health and psychosocial needs, make action plans with clients, and conduct ongoing follow-up
  • Maintain required documentation for case management activities
  • Facilitate psycho-educational/support groups
  • Provide monthly client data reports and participate in quality assurance reviews
  • Attend clinical supervision and required meetings and staff training
  • Accompany clients to appointments as clinically necessary and assist with service access
  • Work closely with substance use counselor, psychotherapist, psychiatrist, primary care providers, case managers, and other staff to achieve treatment goals regarding substance abuse and HIV care
  • Develop and maintain relationships with other providers and agencies, ensuring that clients have maximum access to community resources

Required Qualifications:

  • Minimum of two years of experience providing case management or social work services
  • Experience in Harm Reduction
  • Must speak Spanish and English fluently (the majority of clients are Spanish speaking)
  • Experience working with issues related to HIV, immigration, and access to services in the Latino community
  • Experience providing services to gay, lesbian, bisexual, and transgender individuals
  • Ability to meet service goals, follow billing protocols, and contract compliance requirements
  • Ability to work well independently as well as with a multi-disciplinary team
  • Strong oral and written communication skills, as well as data management skills
  • Ability to use clinical judgment to determine appropriate boundaries and support clients


  • Certificate or college coursework in Case Management, Health Education is strongly preferred B.A. degree in health or social service discipline preferred
  • Must pass and maintain annual Tuberculosis Test
  • Must pass Department of Justice Fingerprint screening
  • Complete annual recurrent online training


Salary is estimated based on a yearly sum of $24.55 to $26.00 depending on skill set; this position is classified as part-time, non-exempt with benefits.
All part-time positions consist of a minimum of 17.5 hours per week, and are eligible to participate in medical health benefit plans, including dental, vision, sick leave, thirteen paid holidays, and ongoing opportunities for learning.


The physical demands described here represent what an employee encounter while performing this job's essential functions. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions.  

  • General ability to communicate effectively in person or via telephone in a manner that can be understood by those with whom the person is speaking too, including a diverse population  
  • General alertness to address emergency or potentially dangerous situations   
  • Requires physical ability to remain seated at a desk for long periods of time when needed 
  • Basic manual dexterity to operate work processing equipment with skill, speed, and accuracy  
  • Must be able to view computer for long periods of time  
  • Ability to use public and/or private modes of transportation; duties are office based, but travel to various  offsite venues is required  
  • Activities that occur infrequently are: bending, squatting, crouching, kneeling, twisting, reaching straight, above  or below shoulders  
  • On occasion, must lift up to 35 LBS 


Submit your cover letter and resume in a Word or PDF format to: [email protected] Human Resources Department Instituto Familiar de la Raza, Inc. (please note, a resume without a cover letter will not be considered)

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