Family Support Specialist - FRS/Casa Corazon

Agency Description

Instituto Familiar de la Raza, Inc. is a multi-service community health and social service agency with an emphasis on serving the Chicano/Latino/Indígena community in San Francisco with a special focus on the diverse needs of the Mission District. Services include a wide range of mental health, HIV-related services, and social services, including health promotion, education, prevention, early intervention, case management, and psychological and psychiatric interventions, as well as cultural/social and spiritual re-enforcement. The agency serves children, youth, adults and families. It has a rich history of working collaboratively with other agencies to meet the needs of the Chicano/Latino/Indígena community and other cultural/racial communities in San Francisco.

IFR/Casa Corazon leads the Mission Family Resource Collaborative and the Chicano/Latino Family Resource System (Collaborative programs of 4 Mission District organizations.) providing a variety of family support services: parent workshops, parenting classes, support groups, parent/child interactive groups, case management, family advocacy, parent leadership development, developmental assessments, differential response and case management services for families that have been in contact with FCS or that have had their children removed from their parent’s homes. Mission Family Resource Center services reinforce family preservation with families residing in the Mission District and Chicano/Latino families throughout San Francisco.

Job/Program Description

Casa Corazón provides Family Support Services programs within IFR. Program services include parent-child interactive groups, case management, parenting classes, parent leadership development, etc. Utilizing a model that supports family resilience, cultural diversity, and community empowerment, Casa Corazón helps ensure that Chicano/Latino families receive the support they need to remain safe and healthy.

Casa Corazón grew out of the Family Resource System movement to ensure that families received a continuum of support and services to enhance family resilience. In response to the needs of Chicano/Latino families in San Francisco, Instituto Familiar de la Raza and three other organizations established the Chicano/Latino Family Resource System.

Essential Job Duties are, but are not limited to the following:
  • Provides family support services: parenting classes, support groups,  parent/child interactive groups, child watch, parent consultations, information and referrals, etc.
  • Conducts data collection and reporting
  • Conduct direct and indirect outreach events
  • Supports diaper distribution efforts at the main office and Excelsior location
  • Provides advocacy services and performs other duties as assigned

REQUIRED SKILLS:

  • One year of experience providing paid or volunteer community health education services or a combination of 4 plus years of work experience and education
  • Knowledge in Child, Youth Development
  • Peer Counseling Experience
  • Excellent verbal communication skills in Spanish
  • Self-motivated, able to work independently and as part of a multidisciplinary team
  • Knowledge and sensitivity to issues of diversity in the Latino/Chicano community, including that of gender, race, language, sexual orientation, immigration and socio-economic status
  • Tasks include standing, lifting, squatting and bending regularly
  • Must be able to lift and carry 25 pounds regularly
  • Available to work evenings and weekends

EDUCATION, CERTIFICATION AND LICENSES

  • AA degree, previous experience in family support or case management preferred but not always required

CONDITIONS OF CONTINUED EMPLOYMENT

  • Must submit to a tuberculosis test annually
  • Must pass the Department of Justice Fingerprint screening pass
  • Must provide proof of COVID-19 Vaccination upon hire (reasonable accommodation requests will be considered)

COMPENSATION AND BENEFITS²

Salary Range: This is a full-time position with benefits, with a starting hourly range of $27.72 - $30.32 Commensurate with work experience, qualifications, and education.

All full-time positions are based on a minimum of (35) thirty-five hours per week.

This is a full-time, exempt position at 35 hours a week. The position is eligible to participate in medical, dental, vision, and 403(b) plans, earn vacation, sick leave, paid holidays, two wellness days (birthday and hire date) and receive ongoing learning opportunities.

PHYSICAL DEMANDS:  

The physical demands described here represent what an employee encounters while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions.  

  • General ability to communicate effectively in person or via telephone in a manner that can be understood by those with whom the person is speaking too, including a diverse population  
  • General alertness to address emergency or potentially dangerous situations   
  • Requires physical ability to remain seated at a desk for long periods of time when needed 
  • Basic manual dexterity to operate work processing equipment with skill, speed, and accuracy  
  • Must be able to view computer for long periods of time  
  • Ability to use public and/or private modes of transportation; duties are office-based, but travel to various  offsite venues is required  
  • Activities that occur infrequently are: bending, squatting, crouching, kneeling, twisting, reaching straight, above  or below shoulders  
  • On occasion, must lift up to 35 LBS 

TO APPLY:

Interested applicants should send an email to [email protected] with “Family Support Specialist - Casa Corazon” in the subject line and include the following files:  

  • A thoughtful cover letter explaining why you would be a good fit and elaborating on your work experience working in community-based organizations
  • An up-to-date resume

Please note: a resume without a cover letter will not be considered.


Instituto Familiar de la Raza, Inc. (IFR) is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant, please see the U.S. Equal Employment Opportunity Commission poster.

For the complete nondiscrimination and affirmative action policy, please see the Civil Rights Department State of California's Discrimination, Harassment, and Affirmative Action in the Workplace policy.

² Please note that IFR reserves the right to change its benefits and contributions at any time at its sole discretion.


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